Michael shared that the jersey fit smaller than expected, and I understand the frustration. His note, “I’m done buying cycling jerseys”, suggests the disappointment runs deeper than this one order, which I completely get. Every brand interprets fit differently, and our race cut is intentionally close-fitting and performance-oriented. After his review, I reached out personally to offer a replacement in his preferred size at no additional cost, but didn’t hear back.
For riders who prefer a more individualized fit, we also offer a made-to-measure program, the only one of its kind in cycling apparel, allowing each jersey to be custom-tailored to the rider’s exact measurements.
I truly appreciate the feedback and hope that, somewhere along the road, Michael finds the fit that makes riding feel effortless again.
— Chance